In 2022, UNRWA developed and issued a revised Evaluation Policy to help strengthen the guiding framework for the Agency’s evaluation function. This Evaluation Manual was developed with IOD PARC to stimulate and support Agency staff in applying the Policy, and in using evaluation to improve UNRWA’s understanding of the needs facing Palestine refugees and the extent to which UNRWA services are meeting those needs.

This manual has been tailored specifically for managers of decentralized evaluations; its guidance and tools may also be useful to UNRWA project and programme managers who work closely with donors in the formulation of projects and multi-year agreements. This guide will also be useful to external evaluation consultants commissioned to conduct evaluations of UNRWA activities. To find more UNRWA resources and updated versions of this manual, look here.